Search
Donate

About us

Contact us

Get in contact with our friendly team, we’re always happy to help. Scroll down to find the right team to contact directly about your enquiry.

Care enquiries

For care enquiries only, call our main switchboard on:

01903 871800 or email:cthadmin@chestnut-tree-house.org.uk

For out of hours or urgent care enquiries please use the number above and select option 1 for Care Enquiries. Your call will then be directed to the appropriate person.

 

Non-care enquiries

For information and help with non-care related questions, our Supporter Care team are here to help. Contact them in the following ways:

Fill in the online form

Or, call us on: 01903 871820

(this phoneline and inbox is only monitored during working hours and not on weekends or Bank Holidays)

 

Get in touch with our teams directly
Our inboxes are only monitored during working hours, not including weekends or bank holidays.

01903 275660

The information to contact each individual shop can be found on their own pages. Find a charity shop.

If you’re looking for help with furniture removal or house clearances then please fill in our online form.

01903 871820

Or you can contact us via our online form.

01903 706351

Or you can contact us via email: Wills@stbh.org.uk

 

01903 871842

E-mail: lottery@chestnutlottery.org.uk

For enquiries about runs, cycles, treks. Or if you’ve already signed up for an event and you want to know how to fundraise for us:

01903 871820

Or you can contact us online using the form.

01903 706315 or contact us using the online form.

If you’re interested in finding out more about the roles we have, you can find your perfect volunteer role here.

For all media enquiries, please email: marketing@stbh.org.uk.

Where to find us

Chestnut Tree House children’s hospice
Dover Lane
Arundel
West Sussex
BN18 9PX

Complaints, concerns and feedback

We’re always looking for ways to improve our services and want to hear about your experience with us. All feedback from anyone who’s used our service is welcome.
Care complaints
All complaints, concerns and feedback is vitally important to us to help us monitor and improve our services.
Read more
Non-care complaints
Make a complaint, raise a concern or provide feedback about fundraising, volunteering, shops, lottery or anything else.
Read more