Information about our services for patients and families.Our care services
Our Community Team is the first point of contact for families, and provides a link between families and the hospice. Specially trained staff visit families in their own homes to care for the sick child or young person, allowing parents and carers to take a well-earned break.
We currently care for 52 children with life-shortening conditions, and their families in East Sussex. However we know there are more who desperately need us.
In order to be able to reach these families we have expanded our Community Team in Eastbourne, and now have four nurses, three care support workers and a family therapist. This means we can meet the needs of the children and families we currently support, and also spend essential time looking at new referrals in the area.
The team provide a whole range of services, with families in East Sussex being offered a choice of two care packages which include either; two four hour community respite visits per month and seven nights respite at Chestnut Tree House, or one four hour community visit per month and 14 nights respite at Chestnut Tree House.
Our aim is to offer support to the entire family following diagnosis and through the whole disease process. From advice and information through to play therapy and counselling, our community nurses are there with a helping hand whenever and wherever it is needed.
And, when the time comes, our team are there to support the whole family with specialist medical care and bereavement support at the end of the child’s life, giving them the opportunity to say goodbye in their own time and way, wherever that may be.
Please see below for a more detailed list of some of the services we provide in East Sussex.
Our Community Team is the first point of contact for families, and provides a link between families and the hospice. The Community Team offers assessment, specialist advice, support, liaison and teaching.
Specially trained staff visit families in their own homes to care for the sick child or young person, allowing parents and carers to take a well-earned break from the round-the-clock responsibilities of caring for a sick child. This might mean a few hours uninterrupted sleep, a warm bath, or time to spend with their other children.
The Community Team usually operates between the hours of 8am to 8pm Monday to Friday. For crisis or for end of life support they provide a 24 hour service, 7 days a week.
Chestnut Tree House was built in 2003 and provides rooms for newborns, children or young people who come for overnight short breaks. All rooms are decorated to appeal to specific age groups and include entertainment and specialist care equipment. We accommodate parents, carers and siblings in family rooms with en-suite bathrooms. Each child is allocated nights which they can pre-book throughout the year.
The House is set in grounds within an area of outstanding natural beauty and offers many facilities for families. These include a computer and TV room, music room, a multi-sensory room, wet and dry play areas, a hydrotherapy pool, a cinema room and magic carpet room. Outside includes an accessible playground, magical Woodland Walk and relaxing meadow garden.
For further information about Chestnut Tree House please visit https://www.chestnut-tree-house.org.uk/our-care/
As well as caring for children and families at home and in the hospice, Chestnut Tree offer a range of services to meet families’ needs. Click the links to find out more