Information about our services for patients and families.Our care services
Data Protection relates to the information you provide. This page explains how we might use personal data and who it may be shared with. Data you provide is processed in accordance with the Data Protection Act 2018.
If your child/young person has been referred to our service we have to keep records by law. Many records are held electronically.
The record includes details about them and their care, for example:
We must keep records for a specified period.
We must also record any risks to your child or young person’s health or the health of other people. For example:
We will always tell you when we have recorded a risk unless we think telling you could lead to you, your child/young person or others being harmed. We may share details of risks with other staff who are involved in your child/young person’s care. This is to make sure that they and others are kept safe.
We need to keep records to make sure your child/young person receives the right care and treatment. Sometimes we use parts of the information we collect for other reasons such as:
If we do this, all personal details will be anonymised.
It is important that your child/young person’s records are up-to-date. Please tell us if any of their personal details
such as name, address, telephone number or doctor change. Speak to whoever is providing their care.
Our staff are trained to make sure they know about the Data Protection Act and their legal responsibilities to
keep your information safe.
Anyone who receives information from us is also under a legal duty to keep it confidential. We take great steps to ensure information about your child/young person stays secure.
These steps include:
We routinely share information within your child/young person’s Care Team; this may include their GP and other people who look after them.
The law can sometimes require us to pass on information – for example, in the case of serious crime.
We only share information for specific purposes and must justify why. If we share information for other reasons we must ask you first.
If you would like more information, please talk to a member of staff.