Our care

Services we offer

We offer a total package of practical, social and spiritual support throughout each child’s life.

Our services

During a child’s stay with us we have lots of different services we can offer to help support their individual needs. Your key worker will discuss all aspects of your child’s needs with you.

Our purpose is to help children and their families make the most of every moment together. Our goal is to provide the best quality of life for children, young people and their families.

Follow the links below to find out more about what we offer:

Our community care


Our Community Team is the first point of contact for families wanting to use our services. They provide a vital link between you and the hospice. Each child at Chestnut Tree House has a key worker who supports them throughout their time with us.

Day care

They also run regular day care sessions throughout the year. These sessions allow parents and carers to have short breaks, whilst children are able to access the full range of facilities available at Chestnut Tree House.

Leo House

Leo House is a key partner for providing care in people’s homes. Leo House nurses provide hands-on hospice care services and support across East Sussex. For more information please visit the Leo House website.

Specialist care for newborns


Caring for a sick baby can take its toll on you and your family. At Chestnut Tree House, we’re here for the whole family. We can offer:

  • Help in your own home
  • Overnight stays and short breaks for you, your family and your baby
  • End of life care and bereavement support

We’ll be with you every step of the way.

How do I access care for my newborn?

You may choose to contact us directly, or a midwife or a consultant may refer you to us following antenatal or postnatal diagnosis of your baby’s life-shortening condition.

Portrait of a Smiling baby with cerebral palsy

Wellbeing and spiritual support


Our nurses and carers are specially trained in supporting children with complex physical and emotional needs. We also have a child and young person’s psychotherapist, and family counsellors who are available to help our children, young people and families.

Our chaplain can help you explore your feelings, attitudes and beliefs. It doesn’t matter whether you’re religious or not, our chaplain is here to help. They can help you with any spiritual concerns you may have, as well as your emotional wellbeing and the big questions that you may have on your mind.

Moving on from Chestnut Tree House


When a child in our care gets older it’s sometimes better for them to be cared for by other types of services geared towards adults.

When does a young person  have to leave the hospice?

We start talking to our teenagers and their families or carers around the age of 16 about what might happen in the future. We start the conversation at 16 so we have lots of time to discuss options, and it won’t be until they’re 18 or 19 that they might move on from Chestnut Tree House. However we always want the best for our patients, and wouldn’t recommend moving on if it wasn’t in their best interest. 

A key worker will help explain what services are available, they’ll work with you to find a solution that fits. You’ll also work with our social worker, who’s a local expert on the services that can support young people with complex needs. 

We’ll be here to support you emotionally and practically. Your key worker can come with you to see alternative respite homes, and is available to help point you in the right direction if you have any questions. 

Our care services

Bereavement and end of life

We understand how hard it is to come to terms with loss and grief. Find out about the end of life and bereavement services we offer and how we can support you.

Facing bereavement