Community Fundraising Assistant

Hours

37.5 hours per week

Salary

£25,200 (depending on depth and variety of experience in a similar role)

Closing date 8 December 2023

About the role

This is an important and varied role within the Community Fundraising team, and the wider department, providing support to the Community Fundraisers in their day-to-day income generation, and helping to deliver excellent supporter care across Chestnut Tree House and our sister hospice, St Barnabas House.

What you’ll do:

• Support the Community Fundraisers in the day-to-day admin of their roles.
• Build long lasting relationships with our community by delivering a first-class experience to supporters, engaging in positive conversations through various communication channels, such as email, telephone, and written media.
• Efficiently respond to supporter and wider audience enquiries, adding value, and taking every opportunity to promote and exceed expectations.
• Manage fundraising equipment including gazebos, collecting tins etc. It is important to note there is a physical element to this role.
• Occasionally attend and support at community events, some of which may be evenings and weekends.
• Work with our Supporter Care team to provide a ‘first port of call’ for Community Fundraising communications and enquiries.
• Work with internal fundraising teams to provide smooth handover of supporter queries where appropriate.
• Work with the Donations Executives to process data, send thank you letters, and welcome packs where needed.
• Work with the Community Fundraising Manager, and the wider team, on other projects as required.

A full clean driving licence and access to your own transport is essential for this role.  The role is based at St Barnabas House.

Download the full job description here

About us

We’re a children’s hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions.

St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in-patient care and community living well services.

We’re committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. We offer various family-friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, facilities and services to support staff from different backgrounds.

Benefits

• Company pension scheme or NHS pension scheme for eligible employees
• Up to 35 days’ annual leave inclusive of bank holidays
• On-site education support and study leave opportunities
• Option to access Health Shield and cover your everyday cost of healthcare for less
• Free parking, subsidised meals and various social activities
• Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card

Download the full staff benefits here

Disclosure and Barring Service Check

An enhanced DBS will be sought, if you are successful in this role. The safe recruitment of staff at St Barnabas Hospices is the first step to safeguarding and promoting the welfare of children and adults in our care. As an employer, we expect all staff and volunteers to share our commitment to safeguarding. The information you provide on your application form is the only information we will use to decide whether or not to short-list you for interview.