Home > Website and social media terms and conditions
Our care Get involved
Get involved

There are so many ways you can get involved and support Chestnut Tree House

Website and social media terms and conditions

These terms of use, together with this site’s privacy notice set out the terms on which you may use this site.  Please read these terms of use carefully before you start to use the website.

By using this site you indicate that you accept and agree to abide by these terms of use.  If you do not agree to these terms of use, please stop using this site immediately.

If you have any questions regarding this site and these terms of use, please contact us.

Cookies

Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to enable the organisation to recognise you when you next visit.  Our website uses essential cookies to help the site work and to give you the best experience.  We also use cookies to help us see what content is most popular and how people are using our website.  You can read more detailed information about the cookies used on this website

The table below explains the cookies we use and why. Each cookie is listed by name, along with the following information:

  • Cookie Name
  • If required, what is it for? A brief description of what the cookie is used for.
  • How long does it last? A cookie can either be deleted after a predetermined timespan, or as soon as the user’s session ends. A session is deemed as ending when the user closes his or her browser.
  • What’s the implication for site behavior? How would the site visitor’s experience change in the absence of this cookie?

(Where X is the ID of a page that has page-level authentication opt-in enabled. Where X is either “S” or “M” and where Y is the name of a field on a form Where X is the name of a metadata search page, and Y is the unique ID of the current user. Where XX is the unique id of a web form survey page on your website.)

Cookie nameWhat is it for?How long does it last?What’s the implication for site behaviour?
ASP.NET_SessionIdUsed to temporarily track whether the user is signed in. Typical content: randomly generated letters and text.Session.Without this cookie, then certain user functions will not work.
Facebook - frUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.3 monthsThe intention is to display ads that are relevant and engaging for individual users.
Facebook - _fbpUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.1 dayThe intention is to display ads that are relevant and engaging for individual users.
Google - _gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.2 yearsGoogle Analytics helps us understand how well the website is working and how we can improve it. These tools help us collect information in general about how people use our websites, so that we can provide the best user experience. This analytics data does not identify you, it is completely anonymous
Google - _gatConnects to our Google Analytics account for tracking how the visitor uses the website.1 dayStatistic cookies help us to understand how visitors interact with the website by collecting and reporting information anonymously.
Google - _gidRegisters a unique ID that is used to generate statistical data on how the visitor uses the website1 dayStatistic cookies help us to understand how visitors interact with the website by collecting and reporting information anonymously.
Hotjar - _hjIncludedInSampleDetermines if the user's navigation should be registered in a certain statistical placeholderSessionMarketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for individual users.
Shopify - _sCollects data on visitors' behaviour and interaction with website.1 dayThis is used to optimize the website and provide more relevant advertising.
Shopify - _shopify_fsCollects data on visitors' behaviour and interaction with website.2 yearsThis is used to optimize the website and provide more relevant advertising.
Shopify - _shopify_sCollects data on visitors' behaviour and interaction with website.1 dayThis is used to optimize the website and provide more relevant advertising.
Shopify - _shopify_yCollects data on visitors' behaviour and interaction with website.2 yearsThis is used to optimize the website and provide more relevant advertising.
Shopify - _yCollects data on visitors' behaviour and interaction with website.2 yearsThis is used to optimize the website and provide more relevant advertising.
viewed_cookie_policyThis means that user has viewed and accepted the policy on cookies.1 yearThis confirms that the user has viewed and accepted the policy on cookies.
Vimeo - vuidVimeo analytics unique ID that collects data on the user's visits to the website, such as which pages have been read.2 yearsWe use Vimeo to embed videos into our website. These cookies are used by Vimeo to collect analytics and tracking information.
Vimeo - _gcl_auPart of a set of cookies included by Vimeo, related to Google Adsense advertising campaigns which track user browsing behaviour. 1 yearWe use Vimeo to embed videos into our website. These cookies are used by Vimeo to collect analytics and tracking information.
Vimeo - _gaPart of a set of cookies included by Vimeo, related to Google Adsense advertising campaigns which track user browsing behaviour. 2 yearsWe use Vimeo to embed videos into our website. These cookies are used by Vimeo to collect analytics and tracking information.
Vimeo - _gidPart of a set of cookies included by Vimeo, related to Google Adsense advertising campaigns which track user browsing behaviour. 1 yearWe use Vimeo to embed videos into our website. These cookies are used by Vimeo to collect analytics and tracking information.
Vimeo - continuous_play_v3Used to keep track of whether continuous play is on or not for a userSessionWe use Vimeo to embed videos into our website. These cookies are used by Vimeo to collect analytics and tracking information.

Links to third party websites

Our website contains links to third party websites that we believe may be of interest to our website visitors.  This privacy notice only concerns our website and we are not responsible for the privacy policies of third party websites, even where we have provided links to them.  If you use any of the third party links on our website, we recommend that you read the privacy policy of that website before sharing any of your personal data.

Analytics

We want our website visitors to have the best and most user-friendly experience so we use third party analytical tools such as Google Analytics to help us understand how well the website is working and how we can improve it.  These tools help us collect information in general about how people use our websites – for example, how many people visit each page, how long they stay, which links and search engines they use.  This analytics data does not identify you, it is completely anonymous

Social media

We operate a number of social media platforms including Facebook, Twitter, Instagram, YouTube and LinkedIn.  Although this privacy notice covers how we will use any data collected from these platforms, it does not cover how the social media providers will use your information.  Please ensure you read their privacy policies before sharing any data and make use of their privacy settings and reporting mechanisms to control how your data is used by them.

Copyright restrictions

We are the owner or licensee of all intellectual property rights on this site and the material published on it.  No part of this site, including information, documents, images, photos, logos, names, audio, video and icons, may be copied, republished,  posted, broadcast or reproduced in any form whatsoever without prior written permission of the copyright holders. All such rights are reserved and protected by copyright laws and treaties around the world.

You may not download or print off for any purpose any parts of this site (including images, documents, audio or videos) other than for personal  non-commercial use.  If downloading or printing off any such parts, you must not modify such parts in any way, use any images, videos, photos or illustrations separately from any accompanying text and must acknowledge our status (and that of any contributors) as the authors or owners of those materials.

If you print off, download or copy any part of this site in breach of these terms of use, your right to use this site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.