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Support for families

Chestnut Tree House children’s hospice provides support for families of children with a life-shortening illness. With our professional help and range of care and support services, we can help families cope during this difficult time.


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Life-shortening conditions are those for which there is no reasonable hope of cure and from which children or young people will die before they reach adulthood. Some conditions cause progressive deterioration resulting in the child or young person becoming increasingly dependent on their parents or carers.

Family support

We realise that there are many challenges in caring for a child with life-shortening conditions and our team offer support for the whole family.

There are many emotional and practical issues that arise day by day, and sometimes it can be helpful to spend time talking with someone outside the situation. Our Therapy Team can offer parents and carers that confidential space. It can be a one-off session or more regular appointments. This also includes spiritual support and play therapy.

Our Chaplain is also available for pastoral or spiritual support and is happy to listen, whatever your beliefs. Or alternatively, he can put you in touch with someone from your own faith.

Caring for a sick child can be physically demanding and so our volunteer complimentary therapists visit Chestnut Tree House to offer massage therapy for parents.

If you would like to know more about the family support services we offer, please email cthadmin@stbh.org.uk

Grandparent support

Many grandparents share a special bond with their grandchildren. When you learn that your grandchild has a life shortening condition it can present challenging situations and raise difficult emotions.

We host Grandparents Events, to allow you to meet others in similar circumstances. Members of staff are always present to offer support and advice.

Whilst your grandchild stays at the house you are welcome to visit. You can spend quality time with your grandchild and see what we do.

Our Family Counsellor can offer supportive one-to-one or group sessions to help you cope with difficult feelings.

Family facilities

Family loungeAs part of the family support we provide, we have eight bedrooms for family use at Chestnut Tree House.

There are six twin rooms and two single rooms, all with en-suite facilities. Each room has a sofa bed, a cot is available and most have a television.

If you wish to stay downstairs in your child’s room, this can be arranged.

Chestnut Tree House is pleased to welcome siblings to stay and to join in activities.

BedroomThere is a family lounge with a kitchenette, which is stocked with cereals, milk, bread and all other necessities. Family meals are supplied in the main dining area downstairs.

The facilities at Chestnut Tree House aim to cater for the whole family. A member of the Care Team will be pleased to show you around the house. If you have questions not answered in the guide, please do not hesitate to ask us.

Our facilities include young people’s wing and children’s bedrooms, a main lounge, computer room, Magic Carpet room, wet and dry play areas, hydrotherapy pool, music room, multi-sensory room, reflections, meadow garden, and a wonderful new Woodland Walk.

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