Volunteer information

You can make a big difference to the lives of local families by donating your time.

Frequently asked questions

The majority of our hospice-based volunteering roles are currently suspended due to the COVID-19 pandemic.

However, there are still plenty of other ways for you to volunteer with us. For more details browse our volunteering opportunities.

Once you’ve signed up, one of our volunteer team will be in touch. Depending on what role you’ve applied for, you might be able to start right away, or there might be some more information and training required:


You will be offered full training suitable for your role. We also ask that you attend our mandatory volunteer training and organisation induction at the hospice. We will let you know more details after your application has been processed.


Everyone who volunteers at the hospice is also required to complete a DBS check (a record of a person’s criminal convictions and cautions carried out by the Disclosure and Barring Service). Off-site volunteers (including shops) do not require a DBS.

If you already have a DBS that is registered on the update service, we may be able to use this, so please let us know when you apply. This process usually takes around a month, but it can vary.

Read our Handbook to find out more

Yes, there are plenty of ways you can volunteer with us! We have some roles that require evening and weekend work, including our fundraising events. Some roles are best suited to regular weekly volunteering, but we also have more ad-hoc opportunities.

See our full range of current volunteering opportunities.

Or, if you’re aged 16-18 have a look at the information on youth volunteering and DofE.

Due to the amount of time it takes to process applications and train volunteers to work in the hospice, we are not able one-off opportunities at the House.

If you are interested in more ad-hoc volunteering at our events or shops, take a look at our current opportunities.

Make a difference

We depend on our volunteers to help at the hospice, in our charity shops and at our fundraising events.

Whether you can give a lot of time or only a few hours, there are so many ways that you can help us care for children with life-shortening conditions and their families.

Volunteering is also a great way of trying something new, gaining new skills and experience, meeting people and giving something back.

So, what’s stopping you?

Discover the volunteer role for you

What our volunteers have to say:

The feeling of satisfaction I get each week from having made a contribution to Chestnut Tree House is priceless.