Information about our services for patients and families.Our care services
We welcome your views on any aspect of Chestnut Tree House. If you would like to make a complaint or give feedback about our shops, retail operation, lottery, fundraising, events, volunteering, promotions or any other matter, please read the information below. If you would like to make a complaint that is related to our care services, please click here.
You can contact us to complain, raise a concern or give feedback, in the following ways.
You can email us at firstname.lastname@example.org. This inbox is monitored Monday to Friday, 9am to 5pm.
You can submit a form via our website which will be automatically forwarded to the above email address. To make a complaint or give feedback via our website form, please click here.
Your personal details will only be used in connection with the matter you are raising.
Please call our Head of Retail on 01903 275660.
Please call our Lottery Manager on 01903 871841.
Please call the hospice on 01903 871800.
You can write to us at: